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. . Ordering from the United States or from a different country? To make an inquiry about any of the items please contact one of our partners or Vista-Audio directly at info@vista-audio.com . ..
Suite #136 169 Commack Rd., H Commack, NY 11725 USA . www.vertyaudio.com . E-mail: info@vertyaudio.com . .  . Audio Art Cable Rob Fritz San Diego, CA . www. audioartcable.com E-mail: rob@audioartcable.com Tel: 619.255.6451 (direct) Tel: 619.417.3035 (voice or text) . . We serve customers worldwide directly from our manufacturing location in Serbia. Please send us your inquiry to info@vista-audio.comPayments can be made by PayPal, direct bank transfer and by Western Union transfer. Import duties and taxes We at Vista Audio are dedicated to helping our customers with duties and taxes, and here is how: the customer is responsible for paying customs duty and VAT assessed when the package reaches the destination country. We will take that into account when sending a quote, and our price will be reduced based on the estimated import costs, typically 25-30%. Therefore, the total price that you will pay will be the same regardless of where you reside. Our products ship with all the necessary paperwork and we can provide electronic copies on request. Considering this, packages refused by customers due to customs duty, VAT or other fees in the destination country are not eligible for refunds. Details about warranty and return policy can be found HERE. More information: - Most of the items ship within 3-5 business days - We use Postal Service as the most cost effective, and we provide tracking ifnformation - We pay for express handling while the package is in Serbia and in 2-3 days your unit will have cleared all the formalities and leave the country - Typical time for receiving the shipment is 2-3 weeks. Sometimes it takes longer, depending on the customs processing in the receiving country. However, we find postal service pretty efficient in most countries. We shipped our products to over 40 countries on all continents, except Antarctica :) - For any questions, comments or assistance please do not hesitate to contact us at info@vista-audio.com We love hearing from our customers! .
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